Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.


It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”

It has also been said that “the customer is always right”.

Right here and now, you’re neither the customer nor the product.

You’re a person interacting with a website, alongside a lot of other people.

You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.

You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

  • AFK BRB Chocolate@lemmy.world
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    1 year ago

    I will never pay for an online service ever

    I disagree with this attitude, but you’re for sure not alone. If everyone was like that, we just wouldn’t have a lot of things we do now.

    When our boys were young and torrents and ad blockers were new, I tried to get them to understand that, while not everything is about money, people generally don’t invest huge amounts of their own time and money into things that they aren’t getting paid for. If everyone started using ad blockers, sites would close down or move to a subscription model because ads are what paid for content. If everyone stole their music, some bands might just hang it up or put less focus on making new music, etc.

    And here we are: lots of publications have moved behind paywalls because they weren’t getting much ad revenue anymore, many have started putting out content that’s just regurgitated crap from Twitter and Reddit because they can’t afford journalists, and some have just gone under. Bands spend a lot more time touring because it’s harder to steal a concert so they make more money doing that than putting out albums (though the Spotify model has changed some things). People are all about stealing content and thinking they should get everything for free, but it really is selfish and unrealistic.

    • rimlogger@lemmy.world
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      1 year ago

      Here’s the thing: the rest of life (rent, food, retirement etc.) cost so much already that anything I can get for free or don’t have to pay for in some way I will make that choice to pirate or not pay. If capitalism wasn’t breathing down my neck with all this crazy inflation in food costs, rent increases, student loan repayments, etc., perhaps I would be more amenable to paying for newspapers and online services and all that nice to have stuff. Don’t hate the player, hate the game.