I’m going to disagree here, partially. I agree that teaching people how to use a computer, at an early age, is important. It’s also important to teach them about failure, and set realistic expectations.
That has little to do with constant system updates & maintenance. That is an entirely different skillset. Like, I can use my oven just fine, I know how to get around its kinda awkward menu system, to tell it whether I want to heat up frozen pizza, or if I’m baking bread, and stuff like that. I’m okay with learning a new menu system if I have to replace my oven. I will, however, leave the replacement to a professional. I will let a professional fix it too, should it break.
Same goes for computers and my family: they are perfectly capable of using computers. They can - reluctantly - adapt to change. They do not want to fix or maintain things, however. And that’s fine! It’s not their area of expertise, nor are they interested in it.
Most end-users are like that: they can use their systems, but don’t want to keep up with the constant change. That’s tiresome and distracting and annoying and error-prone. I believe these things are best done by someone who can smooth out the experience, someone who can help the end-users adapt, too, perhaps even prepare them in advance. That is what we should focus on, rather than trying to force unwilling people into maintenance. That never ends well.
There seems to be a big gap between what people think others “ought” to understand. Like the expectation that changing tires is something someone needs to be able to do. Or one should be filing their own taxes. I can do both, but I’m never going to do either, because it’s more practical to let someone with way more expertise and knowledge do it for me.
When it comes to taxes, for example, doing it would take a considerable time for me, to double check and verify everything, and it would be a frustrating experience. By hiring an accountant to do that for me, I save a lot of time and frustration, and can turn that time into work, which ends up netting me more money than my accountant’s pay. So why exactly should I be doing my own taxes?
And changing tires: since we got our car some 8 years ago, we only ever had to change tires unexpectedly once. We called help, they were there in 10 minutes, meanwhile we nursed our one year olds back to sleep. A lot more convenient - and a lot faster! - than if we had to change tires ourselves.
To bring this back on topic: I believe that it is perfectly fine to be an end-user who can use their system, their programs, but delegate the administrative tasks to someone else. Installing, upgrading, and in general, maintaining an operating system is not a skill that everyone ought to know. It certainly helps if they do, but it should not be a required skill.